Getting in touch with the Jewel of Yorkshire

Contacts

There are many reasons you may need to contact us, and below are the different methods for doing so. However, we may have already prepared an answer in our frequently asked questions section below.

The best contact method is the following email address. We check our emails regularly but please give us at least 7 days to answer before trying again.

Email address here

Alternatively, you can write to us. It may however be a bit slower for us to respond to you.

21 Malsis Road, Keighley, West Yorkshire, BD21 1EY

During the weekend we do not check our emails or facebook, so if you need to contact us then please ring the following phone number. The rest of the year this phone is turned off!

JoY Number here

Frequently Asked Questions

Please don't worry,  read our refund policy below. And either email us if its before the event or give us a call using the JoY phone number if its on the day.
This is even simpler, read our refund policy below. Either email us if its before the event or give us a call using the JoY phone number if its on the day.

Our Refund Policy

Refund policy here!

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